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Honour and reputation online · Articles 205-216 CP

Online defamation: the false review, the neighbours’ chat and the anonymous account

Complaints and defence throughout the province · Alicante, Benidorm, Dénia, Torrevieja, Orihuela and Elche

Against a private individual a police report is not enough: a formal complaint with lawyer and court agent is required, plus a prior conciliation act. And before all that, knowing who writes.

In brief. Criminal libel and slander are private offences: the prosecutor does not accuse and the police do not investigate ex officio (Art. 215.1 CP). The limitation period is one year, the shortest in the Code, and connection data are retained for roughly twelve months: the real clock is even shorter. Only offences against officials over their duties, intimate-image dissemination, data disclosure and stalking proceed on an ordinary complaint.

Why it is different

1 year
The limitation period for criminal libel and slander (Art. 131.1 CP): the shortest in the Criminal Code.
Conciliation
The complaint is not admitted without certification of the prior conciliation act (Art. 804 LECrim).
12 months
General retention of connection data (Law 25/2007): without them, no identification is possible.

This is not reported at the station: it is pursued by formal complaint

Article 215.1 of the Criminal Code provides that nobody shall be punished for slander or insult except upon the complaint of the offended person or their legal representative. These are the so-called private offences: the Public Prosecutor does not accuse, the police do not investigate ex officio and the court opens nothing of its own motion. Ex officio action exists only where the offence targets a public officer, authority or agent over facts concerning their office. If the victim is a private individual, a self-employed professional, a shopkeeper or the president of a homeowners’ community, the process exists only if the offended person launches it, sustains it and pays for it.

To that is added a requirement that surprises almost everyone: Article 804 LECrim bars the admission of the complaint without certification of a prior conciliation act with the defendant. And before all of that comes the real problem of the internet: putting a name to the account. The anonymous profile is identified first, through the platform or through judicial measures, because conciliation requires citing someone at an address.

The scenarios

The nine situations that actually reach the firm

Arts. 205 and 206 CP

Slander spread on social media

Imputing a specific offence to someone knowing it false or with reckless disregard for the truth. Writing that a property manager “kept the money” or that a teacher “abused a pupil” is the imputation of an offence, not opinion. Spread with publicity it admits imprisonment.
Arts. 208, 209 and 211 CP

Serious insult with publicity

Expressions injuring dignity by damaging reputation or self-esteem. Only the serious insult is an offence. Published in an open medium it is deemed made with publicity and the fine rises.
Art. 208 CP

The false review from someone who was never a client

Ratings on Google, TripAdvisor or Doctoralia attributing invented facts to a business or professional. Harsh criticism is protected; the imputation of false, dishonourable facts is not. For the business itself, unfair-competition routes usually add on.
Art. 208 CP

The neighbours’ group and the school chat

Accusations poured into WhatsApp or Telegram groups of communities and parents’ associations. Whether a closed group of two hundred members amounts to publicity under Article 211 is argued case by case. The social damage, meanwhile, is immediate.
Art. 401 CP

Anonymous account and impersonated profile

Profiles created in another’s name to write in their place. Usurpation of civil status demands far more than a false profile and the courts construe it strictly: the reproach usually travels through insult or data disclosure, not Article 401.
Art. 197.7 CP

Dissemination of intimate images

Forwarding intimate photos or videos obtained with consent in the private sphere, later disseminated without authorisation. Unlike insult, it is a public offence: an ordinary complaint suffices and the prosecutor acts. The most confused frontier.
Art. 172 ter CP

Sustained digital harassment

Not one message but a campaign: surveillance, repeated contact, use of the victim’s data so third parties contact them. Stalking gravely alters daily life and is also pursued on an ordinary complaint.
Art. 197.1 CP

Private captures published

Publishing another’s conversations, medical reports or personal documents to discredit them. The protected interest is no longer honour but privacy, with markedly higher penalties and no need for a formal complaint or conciliation.
Art. 215.1 CP

Offences against an authority or official

Where the offence targets a public officer, authority or agent over the facts of their office, the offence ceases to be private: it proceeds ex officio and no conciliation is needed. The truth defence of Article 210 also opens.
Route and penalties

What each route requires and yields

QuestionRuleFrameworkKey point
Slander with publicity2066 months – 2 years or fineThe only realistic prison scenario, usually suspended
Slander without publicity206Fine 6 – 12 monthsThe imputation of a specific offence
Serious insult with publicity209Fine 6 – 14 monthsOnly the serious insult is criminal
Serious insult209Fine 3 – 7 monthsDignity, reputation, self-esteem
Formal complaint215.1Lawyer and court agentPrivate offence: the victim sustains the process
Conciliation804 LECrimCertification requiredWithout it the complaint is inadmissible
Retraction214Penalty one degree lowerBefore the judge; often opens a settlement
Civil routeLO 1/1982Four yearsCompensation without the criminal filter

Penalty ranges are indicative; whether a group chat constitutes publicity and the gravity of each expression are decided case by case.

What the courts require

The real problem is putting a name to the account

Before any complaint, the author must be identified and the content preserved: certified captures with timestamps, the platform’s information through its notification channels under Regulation (EU) 2022/2065, and where needed judicial measures against providers whose connection data are retained for roughly twelve months. The one-year limitation period, the shortest in the Code, makes early action decisive: whoever waits six months usually arrives without data and without a defendant.

And expectations must be honest: insult is punished only with a fine; slander admits imprisonment of six months to two years only where propagated with publicity, and short penalties for first offenders are suspended. Frequently the efficient sequence is a burofax demand with rectification before the same audience, the platform notification, and the civil route of Organic Law 1/1982 for compensation, reserving the criminal complaint for the cases that merit it.

01

Digital identification

02

Certified preservation

03

Case-law analytics

04

Procedural strategy

How we work

From the screenshot to the judgment

Phase 01

Preservation and identification

Phase 02

Demand and platform notification

Phase 03

Conciliation and formal complaint

Phase 04

Trial, retraction or settlement

Who we represent

Each profile demands a distinct defence

P

Professionals and businesses

Doctors, lawyers, restaurants and shops facing false reviews and campaigns: removal, identification and complaint where warranted.

C

Community members

Presidents and neighbours accused in group chats: the burofax that resolves faster than a judgment.

Q

Persons facing complaints

Authors of harsh reviews or messages: facts versus value judgments, the truth of what was said and the Article 214 retraction.

V

Victims of anonymous accounts

Those defamed by anonymous or impersonated profiles: identification first, action second.

FAQ

What to know before the first consultation

Can I report a false review at the police station?
You can file the document, but if the facts amount to insult or slander against a private individual that report will not open proceedings. Article 215.1 requires the offended person’s formal complaint, with lawyer and court agent, and Article 804 LECrim additionally requires certification of the prior conciliation act. Ex officio action exists only against officials over the facts of their office. If what exists is intimate-image dissemination, data disclosure or stalking, then yes: those are public offences and an ordinary complaint suffices.
How do I summon to conciliation someone whose alias is all I know?
You cannot. That is the knot of the problem. Conciliation requires identifying and citing at an address. Where the author is anonymous, identification comes first, whether through the removal channel and the information the platform itself provides, or through judicial measures. The connection data that make it possible are retained for limited periods: another reason not to wait.
How long do I have to act?
One year for the criminal route: insult and slander prescribe at one year (Art. 131.1 CP), the shortest period in the Code. Four years for the civil route of Organic Law 1/1982. But the real period is shorter in practice: connection data are generally retained for twelve months (Law 25/2007), and without them no identification is possible. If the matter matters to you, the moment to move is now.
Can I get Google to delete the review?
Sometimes, and often sooner than through the courts. Regulation (EU) 2022/2065 obliges platforms to operate notification mechanisms for unlawful content and to respond with reasons. A well-argued notification, explaining why the content infringes Spanish law and attaching evidence, has real prospects. Nobody can guarantee the result: the platform decides.
A neighbour says in the WhatsApp group that I take money from the community. Is that an offence?
Attributing the appropriation of community funds imputes an offence, so the natural classification is slander (Art. 205) if the speaker knows it false or acts with reckless disregard for the truth. What is debatable is whether the group constitutes publicity under Article 211, which affects the penalty. Before the complaint, a burofax demand is advisable: a rectification before the same group often repairs the damage better than a judgment two years later.
Will that person go to prison?
Almost certainly not. Insult is punished only with a fine (Art. 209). Slander admits imprisonment of six months to two years only where propagated with publicity, and in practice short penalties for first offenders are suspended. Whoever comes seeking a prison sentence should recalibrate: the realistic objectives are the removal, the rectification, the compensation and the record of the conviction.
I wrote a very harsh review and have been served with a complaint. What can I do?
First, delete nothing on your own and do not answer the complainant. We review whether the text contains facts or only value judgments, whether those facts are true, whether the expression reaches the gravity of Article 208, whether the conciliation certificate was filed, whether the one-year limitation has run and whether it is proven you wrote it. Article 214 also offers an exit: retraction before the judge compels the penalty one degree lower and often opens a settlement.
How much can all this cost and who pays?
In a private offence the offended party sustains the process: lawyer, court agent, conciliation and, where needed, computer forensics. Upon conviction, costs can be sought from the convicted person, though collecting depends on their solvency. And the risk runs the other way too: reckless or bad-faith accusation can end with the complainant paying the defence costs. That is why we begin with an honest viability and objectives analysis.

Speak to a criminal lawyer

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